About Bed Linen Company Australia
A bedding shop that has been selling the same thing since 2005, to one country, at prices that include GST.
Who we are
Bed Linen Company Australia has been trading since 2005, and the founder, Renoo Caruso, is named on this site rather than hidden behind a brand. In a category full of anonymous sellers that is worth saying plainly.
We sell bed linen, bedding sets, children's bedding, blankets, mattress toppers, pillowcases, sheets and a few bedroom accessories. That is the whole of it. We are not a marketplace and we do not list things we do not stock.
What we actually sell
Twenty-three products across eight categories, and eighty-nine buyable options once size, colour and piece count are counted. The range runs from a $9.90 gift wrap to a $319 silk flat sheet.
Two fabrics get confused often enough to be worth stating here: satin is a WEAVE and silk is a FIBRE, so a fabric sold as satin can contain no silk. Both are on this site and each page says which it is.
How we sell it
Every price on the site includes GST, so the figure on the page is the figure at the checkout. Delivery is free on orders of $75 or more and a flat $27.50 below that, and there is one delivery service rather than a paid upgrade that buys nothing.
Sizes are given in centimetres and every set states its piece count as well as its size, because a queen four-piece and a queen six-piece contain different things.
Delivery
Delivery within Australia is free on orders of $75 or more. Below that there is a flat $27.50 charge, shown in your cart before you pay. Orders are dispatched within 2 working days, then delivered within 7 working days by tracked courier. You can pay by card through Stripe, or with PayPal. Our shipping page has the full detail.
If something is not right
Your rights under the Australian Consumer Law apply to everything we sell. If an item turns up faulty, or it is not what the page described, email us and we will put it right. Our refunds and returns page explains how that works.
How to reach us
Email theteam@customersupport.care. Someone answers seven days a week, and the fastest way to get a useful answer about sizing is to send the measurements of the bed.
Company details are in the panel beside this, and the policies are linked below.
Who is behind Bed Linen Company
Bed Linen Company is part of a family-owned group of online stores. Our CEO, Renoo Caruso, is a Christian preacher based in Phetchaburi, Thailand. Renoo leads a local church with a congregation of more than 200 people and shares daily Bible teaching in Thai through renoo.faith and a YouTube channel with over 1,600 videos.
That faith shapes how we trade. Clear prices, honest product details, and a real person answering your email. We would rather lose a sale than mislead a customer.
What we sell
Bed Sets
Bedding sets in queen and king, four-piece and six-piece.
Black & White Stripe Bedding Set, Christmas Bedding Set, Luxury Plush Shaggy Bedding Set, Luxury Bedding Set, Polka Dot Bedding Set.
Children Bed Sets
Seven themed children's sets, single size.
Astronaut Bedding Set, Ballerina Bedding Set, Dinosaur Bedding Set, Fireman Bedding Set, Princess Bedding Set, Rocket Ship Bedding Set, Soccer Player Bedding Set.
Mattress Toppers
Mattress underlays and waterproof protectors, four sizes.
Mattress Underlay, Waterproof Mattress Protector.
Pillow Cases
Silk and satin pillowcases, eleven and nine colours.
Satin Silk Pillowcase, Silk Pillowcase.
Accessories
Sleep masks, fluffy floor rugs and gift wrapping.
Fluffy Bedroom Floor Rug, Custom Gift Wrapping, Silk Sleeping Mask.
The detail lives on the policy pages rather than in the small print here.
Questions people ask about the company
Who am I buying from?
Bed Linen Company, a division of BuyFactory Direct Pty Ltd. Email theteam@customersupport.care with any question about a product or an order.
How does delivery work?
Delivery within Australia is free on orders of $75 or more. Below that there is a flat $27.50 charge, shown in your cart before you pay. Orders are dispatched within 2 working days, then delivered within 7 working days by tracked courier.